Shipping Policy

@Rhood, we go out of our way to deliver.

We do warehousing nationwide;

Delivery to the below main cities are standard shipping locations. All other rural areas, has a secondary time frame for deliveries.

  • Please note, delivery times do get affected on your payment method used, We do recommend making use of OZOW payments when checking out, as their processing lead times are between 1-2 hours, where as other payment gateways can take up to 2 - 3 working days to process your payment.
  • Western Cape
  • Gauteng
  • Kwazulu-Natal
  • Eastern Cape

Local Deliveries (Gauteng)

1 - 5 Working days

Delivery estimates to main cities 

5 - 7 Working days

Delivery estimates to rural locations

7 - 9 working days

 Your order will be shipped from the closest warehouse near you.

Our shipping policy, explains in detail, the terms and conditions of our free shipping, paid shipping and special shipping (Weight dependent).

  1. Orders above R700 - free delivery (Weight Dependent) see below.
  2. Orders below R700 -  delivery fee of R100 Incl. vat (No matter the weight of the order).
  3. Orders above 30kg not exceeding 200kg - delivery fee of R200 Incl. vat (Bulk shipping).
  4. Orders exceeding 200kg, will be handled as an adhoc delivery, thus a quotation will be supplied should your order exceed the weight limit.

Please take note

We make use of Various Courier companies. Once your orders has been picked and packed, you will receive a confirmation SMS / Email confirming your tracking number. You can follow up on the progress of your delivery, by following the Tracking link provided, which will show you exactly where your parcel is.

We regret that our delivery agents, do not deliver to informal settlements, Squatter Camps, Acknowledged high crime areas and secondary addresses no stipulated on checkout.

you will however be able to collect your parcel, at the nearest pick up location location, should you not be able to receive your parcel due to the above delivery locations.

Please make sure you will be available at the address provided on checkout, in order to receive your parcel.

for any delivery related queries, email sales@rhood.co.za